Shipping Privacy

Orders & Shipping

Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

We print and pack your orders on demand within 1 to 2 business days at regular times. Additionally, our shipping partners take 2 to 5 days to deliver the orders based on the location of the customer. Therefore, the total turnaround time for your orders would range from 5 to 7 days.

In case of Cash on Delivery orders, an order confirmation email will be sent to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.

Dispatch of all the product(s) ordered, may or may not happen at the same time.

The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.

Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.

We dispatch most orders within 2 business days (excluding Sundays and public holidays).

There are no shipping charges for the orders equal and above the billing value of INR 999. However, if your order is less than INR 799, there will be a shipping charge of INR 75. 

*For North Eastern Region Shipping Charges will be INR 99 if your order value is less than INR 799.

Stelanore does not ship outside India at the moment.